

“Sustainability in an organization starts with its values and principles.”
(in Pacto Global, United Nations)
Management and employees of A2P must carry out their activities according to the company’s ethical principles and expect their partners and suppliers to adhere to the same principles:
Principle of Respect for Human Rights
The management and employees of A2P fully respect the Universal Declaration of Human Rights and the compliance with International Conventions – they clearly reject child labor, forced labor, and any form of discrimination.
Principle of Respect for Environmental and Social Sustainability
The management and employees of A2P adopt a preventive approach to economic, environmental, and social impacts, as well as risks and incidents, in all activities, products, and services.
Principle of Legality
The management and employees of A2P act in accordance with legal and statutory requirements.
Principle of Justice and Impartiality
The management and employees of A2P, in their work activities, must treat all clients fairly and impartially, acting according to strict principles of neutrality.
Principle of Collaboration
The management and employees of A2P must collaborate with clients with the aim of resolving identified issues.
Principle of Information and Quality
The management and employees of A2P must provide information and/or clarifications in a clear, simple, courteous, and prompt manner.
Principle of Loyalty
The management and employees of A2P must act with loyalty, solidarity, and cooperation towards clients.
Principle of Integrity
The management and employees of A2P are guided by principles of personal honesty and integrity of character.
Principle of Competence and Responsibility
The management and employees of A2P act responsibly and competently, with dedication and critical thinking, striving for professional development.
Principle of Cooperation
The management and employees of A2P act in a participatory manner, always seeking more effective internal dialogue, avoiding discrimination of any kind as well as any form of harassment.
Learn more about our Management and Purchasing policies